PAYMENT TERMS
All prices are F.O.B. our facility unless otherwise approved. Orders must be paid in advance or via C.O.D. with a certified check, Visa, or Mastercard unless specified differently. Prices may change without prior notice. A $25 fee will be charged for returned checks due to insufficient funds. Drop shipments will incur a $4 fee and require a minimum order of $10. Sales tax will apply to orders picked up at our location. If you have a sales tax exemption, we must receive your exemption form before processing your order, as we cannot refund tax on orders processed before receiving the exemption.
ORDERING INSTRUCTIONS
Orders should specify the quantity and part number, as well as the customer's name, billing and shipping address if different, zip code, and phone number. For credit card payments, please provide the card number, expiration date, CVV code, and billing address.
QUALITY ASSURANCE
Reynolds Racing Chassis LLC will repair or replace any products found to be defective in materials or workmanship, beyond normal wear, within one year of purchase by the original purchaser. However, we are not liable for any damages, losses, or injuries caused by defects in Reynolds Racing Chassis LLC products. This includes incidental or consequential damages resulting from breach of warranty, negligence, or any other cause. Reynolds Racing Chassis products are not intended or approved for street use. Purchasing or using our products implies acceptance of this warranty and disclaimer.
DEPOSITS
A 20% deposit is required for frame assembly orders, and a 50% deposit for more complete cars. Deposits are refundable only towards future orders. Special or custom chassis orders may require larger deposits or full prepayment.
PARTS PICKUP
We encourage customers to purchase through our website due to the nature of our business however we do offer in house pick up. All orders picked up at our facility must call in prior to pickup by dealers or racers. Please provide your invoice number and your name when you call. All in house pickup orders must be picked up between 10:00 AM - 4:00 PM EST Monday through Thursday, we do not allow pickups on Friday's.
CHASSIS REPAIR
Chassis repairs or modifications are available at our facility by appointment only. No frame repairs will be scheduled to begin on Fridays, though work may be completed from previous days. From November to March, chassis repairs are scheduled for the last five working days of each month. To avoid additional labor charges, please ensure the following steps are taken before bringing in a chassis or frame for repairs:
- Remove the fuel cell and drain the fuel lines.
- Clean off all grease, oil, rubber, and bodywork from the repair area.
- Remove the engine, suspension, and ballast from the frame.
TERMS & CONDITIONS FOR SMS MESSAGING
By opting in to receive SMS messages from Reynolds Racing Chassis LLC via our website, intake forms, or other means, you agree to the following terms and conditions:
Types of Messages You Can Expect
We will only use SMS messaging for the following purposes:
- Order Status Updates: Notifications or updates about the status of your orders.
- Parts Inquiries: Responses to questions about parts availability, specifications, or other related inquiries.
- General Support: Communications to address inquiries or provide assistance regarding products or services.
- Vendor Communication: Coordination or updates related to vendor orders, shipments, or other operational matters.
We will never send unsolicited marketing or promotional messages via SMS without prior explicit consent.
Message Frequency
Message frequency may vary based on your inquiries or updates, typically ranging from 1-5 messages per interaction. You will not receive unsolicited messages, and all communications will be directly relevant to your interactions with Reynolds Racing Chassis LLC.
Opting Out
You can opt out of SMS messaging at any time by replying STOP to any text message you receive. Once you opt out, you will no longer receive SMS messages from Reynolds Racing Chassis LLC unless you choose to re-opt in.
Help and Support
For assistance, reply HELP to any text message you receive, or contact us at:
- Email: sales@team-rrc.com
- Phone: 704-512-0262
- Website: Contact Us Page
Message and Data Rates
Standard message and data rates may apply based on your mobile carrier’s plan. Please check with your carrier for details.
Privacy
Your contact information and message content will be used solely for the purposes outlined above. We will not share your information with third parties without your consent unless required by law. For more details, please review our Privacy Policy.
Limitations of Liability
Reynolds Racing Chassis LLC is not responsible for any delays or failures in SMS delivery caused by network issues, carrier limitations, or other circumstances beyond our control.
By providing your mobile number and opting in to receive SMS messages, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.